Despite budget cutbacks and personnel reductions, IT organizations must continue managing and expanding existing infrastructure.

Managing that technical infrastructure is an increasingly complex and time consuming proposition. CTIGlobal provides the tools and (temporary) manpower necessary to ensure your entire system or any part of it - computers, servers, network, peripherals, etc. - are optimally performing.

Managed Services

When you sign on for our Managed Services, we use our Priority One™ technology to proactively monitor and maintain your systems with automated reporting that describes your system health and security.

In Managed Hosting, you are colocating your servers at our data center at the same time as we provide Managed Services for your equipment. Regardless of whether your equipment is at your site or ours, if a managed component does break down, we’ll get it fixed fast. We provide the following managed hosting and managed services:

  • Server Setup, Configuration, Maintenance and Administration
  • Managed Firewalls and Web Services
  • Network Administration and Policy Enforcement
  • Network and Event Monitoring and Reporting
  • Computer Audit / Inventory
  • Patch Management
  • Remote Control / Remote Support
  • Managed Backup and SAN Services
  • Component Replacement & Break/Fix Management

Regardless of whether your equipment is at your site or ours, if a managed component does break down, we'll get it fixed fast.

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